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Delivery & Returns

We offer delivery anywhere throughout the UK. Stock permitting, most orders can be delivered within 2-5 working days, however, please allow 14 days for delivery as we occasionally run out of some of our innovative and popular storage items. Deliveries outside Mainland UK will incur supplementary shipping charges.

If you do live outside the UK, you can still place an order for delivery within the UK. Alternatively, we are happy to deliver overseas but please call us on 01908 464337 to discuss your order as delivery charges will vary.

** MOST OF OUR ITEMS ARE HEAVY AND OR LONG, DUE TO COUIER RESTRICTIONS YOUR ORDER MY BE DESPATCHED IN TWO PARTS ** 

Delivery & Shipping within UK

Price of items Postage Cost
£0.00 to £49.99 £6.00
£50.00 to £99.99 £9.95
£100.00 to £499.99 £14.99
£500.00 and over £19.99

 We cannot deliver to P.O.Box addresses and please remember, our deliveries do require a signature and our courier providers will not leave deliveries without a prior instruction to do so. 

We trust our couriers to deliver our products to you in perfect condition. When receiving deliveries please check for damage. If there is visible damage please sign and write "outer damaged" below your signature, failure to do so may render a claim for damage void. If you have a moment, open the parcel and check the contents. 

To Exchange or Return an Item

We will refund or exchange items you are not entirely happy with and we will return the cost of transportation or postage on any item proven to be defective after inspection. However, in the unlikely event that you are not satisfied with a purchased item and wish to exchange it, you will be responsible for the cost of return postage/shipping.

In these cases, all items must be returned within 7 days of purchase with the original packaging intact and in a resalable condition. To return goods to us you must first call Storage Maker on 01908 464337 email: returns@storagemaker.co.uk to arrange a collection.

Reporting Damage

We trust our couriers to deliver our products to you in perfect condition. When receiving deliveries please check for damage. If there is visible damage please sign and write "outer damaged" below your signature, then please check the contents of the cartons or packages for any damage items within 3 working days of the date of delivery to:- returns@storagemaker.co.uk as failure to do so may render a claim for damage void.